If you are concerned about covering the cost of your pets insurance as a result of COVID-19 please visit our [Payment Delay page](https://www.petplan.co.uk/coronavirus/payment-delay) to get more information about what a payment delay is and request a payment delay of 1,2 or 3 months, if you decide this is what you need. This is available for Petplan and Petplan Equine customers.

If you are concerned about covering the cost of your pets insurance as a result of COVID-19 please visit our [Payment Delay page](https://www.petplan.co.uk/coronavirus/payment-delay) to get more information about what a payment delay is and request a payment delay of 1,2 or 3 months, if you decide this is what you need. This is available for Petplan and Petplan Equine customers.

Our Petplan policies are only available to residents of the UK, the Isle of Man and the Channel Islands. We can offer dog, cat and rabbit insurance to British Forces Posted Overseas, as long as they are serving in Europe and can provide a BFPO mailing address.

Our Petplan policies are only available to residents of the UK, the Isle of Man and the Channel Islands. We can offer dog, cat and rabbit insurance to British Forces Posted Overseas, as long as they are serving in Europe and can provide a BFPO mailing address.

Yes, our Covered for Life® and 12 month Petplan Essential dog policies automatically include Third Party Liability cover – in addition to cover for vet bills, complementary treatment, boarding fees and emergency repatriation. Our Third Party Liability insurance covers dog owners for compensation, legal bills and the associated costs related to defending claims brought against them. Please do note that Third Party Liability cover is not included in the 4 week cover. To find out more, visit our helpful [Third Party Liability Cover](https://www.petplan.co.uk/help/third-party/) page.

Yes, our Covered for Life® and 12 month Petplan Essential dog policies automatically include Third Party Liability cover – in addition to cover for vet bills, complementary treatment, boarding fees and emergency repatriation. Our Third Party Liability insurance covers dog owners for compensation, legal bills and the associated costs related to defending claims brought against them. Please do note that Third Party Liability cover is not included in the 4 week cover. To find out more, visit our helpful [Third Party Liability Cover](https://www.petplan.co.uk/help/third-party/) page.

As a responsible pet insurer we wouldn't do anything to discourage our customers from getting their dog, cat or rabbit treated when they are unwell or injured. This is why when you make a claim we will not increase your premiums as a result. It is for this reason that we do not have a 'no claims discount.'

As a responsible pet insurer we wouldn't do anything to discourage our customers from getting their dog, cat or rabbit treated when they are unwell or injured. This is why when you make a claim we will not increase your premiums as a result. It is for this reason that we do not have a 'no claims discount.'

Petplan have specialised in pet insurance for over 40 years and we’ve helped millions of pets through illness and injury. Today, we’re still the UK’s No.1 pet insurance provider insuring over 1.3 million pets – that’s more than any other provider. Our unrivalled experience in pet health allows us to design our policies to cover as many illnesses and injuries as possible which is why we are able to pay [97% of all claims](https://www.petplan.co.uk/about-petplan/?custom=true) we receive. It’s no surprise over 90% of our customers renew with us each year. As pet owners ourselves we know becoming a new pet owner can be like becoming a parent. It’s a journey we call Pethood, and we’ll ensure we’re by your side every step of the way by offering you advice and information to help support you and your pet. Don’t just take our word for it, read our customer [Pethood Stories](https://www.petplan.co.uk/pethoodstories/) from existing dog, cat and rabbit policyholders. We also have [customer reviews](https://www.petplan.co.uk/about-petplan/reviews/) pages on both, Feefo and Trustpilot.

Petplan have specialised in pet insurance for over 40 years and we’ve helped millions of pets through illness and injury. Today, we’re still the UK’s No.1 pet insurance provider insuring over 1.3 million pets – that’s more than any other provider. Our unrivalled experience in pet health allows us to design our policies to cover as many illnesses and injuries as possible which is why we are able to pay [97% of all claims](https://www.petplan.co.uk/about-petplan/?custom=true) we receive. It’s no surprise over 90% of our customers renew with us each year. As pet owners ourselves we know becoming a new pet owner can be like becoming a parent. It’s a journey we call Pethood, and we’ll ensure we’re by your side every step of the way by offering you advice and information to help support you and your pet. Don’t just take our word for it, read our customer [Pethood Stories](https://www.petplan.co.uk/pethoodstories/) from existing dog, cat and rabbit policyholders. We also have [customer reviews](https://www.petplan.co.uk/about-petplan/reviews/) pages on both, Feefo and Trustpilot.

Veterinary treatment is now more available than it has been over the last few months, so we hope this won't be an issue for you. However, if due to COVID-19 you’re having trouble getting your pet treatment before the 12 month cover limit expires please [contact us](https://www.petplan.co.uk/help/#speak-to-us) and we'll be happy to look at your individual situation.

Veterinary treatment is now more available than it has been over the last few months, so we hope this won't be an issue for you. However, if due to COVID-19 you’re having trouble getting your pet treatment before the 12 month cover limit expires please [contact us](https://www.petplan.co.uk/help/#speak-to-us) and we'll be happy to look at your individual situation.

No, our policies cover holiday cancellation as a result of your pet needing immediate veterinary treatment up to 7 days before you travel or if you have to cut your holiday short due to your pet needing immediate veterinary treatment. COVID-19 is not relevant to this cover.

No, our policies cover holiday cancellation as a result of your pet needing immediate veterinary treatment up to 7 days before you travel or if you have to cut your holiday short due to your pet needing immediate veterinary treatment. COVID-19 is not relevant to this cover.

Your Insurance Product Information Document (IPID) is a summary of your cover and can be found within your [Policy Documents](https://my.petplan.co.uk/documents). Please click on Policy Documents to view and download your documents including your Insurance Policy Information Document (IPID).

Your Insurance Product Information Document (IPID) is a summary of your cover and can be found within your [Policy Documents](https://my.petplan.co.uk/documents). Please click on Policy Documents to view and download your documents including your Insurance Policy Information Document (IPID).

As well as dogs, cats and rabbits, we can also insure many different animals. Visit our [Other Insurance](https://www.petplan.co.uk/other-insurance/) page for details on the small, large, furry and even scaly pets we can help provide cover for. Or, to insure horses and riders, go to our [Petplan Equine](https://www.petplanequine.co.uk) website. To insure all other mammals as well as reptiles and birds, please visit our partner [Exotic Direct](https://www.exoticdirect.co.uk/) (or call 0345 982 5505).

As well as dogs, cats and rabbits, we can also insure many different animals. Visit our [Other Insurance](https://www.petplan.co.uk/other-insurance/) page for details on the small, large, furry and even scaly pets we can help provide cover for. Or, to insure horses and riders, go to our [Petplan Equine](https://www.petplanequine.co.uk) website. To insure all other mammals as well as reptiles and birds, please visit our partner [Exotic Direct](https://www.exoticdirect.co.uk/) (or call 0345 982 5505).

If you are unable to take your pet with you please ring us on 0330 102 6735 so we can discuss the situation and the options available for you.

My policy covers an illness/injury for 12 months but my pet's treatment is delayed because of COVID-19 and it now won’t happen in my 12 month cover limit, what can I do?

Corona virus Cover COVID-19

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Help & support

Can you provide a payment holiday?

Can I get a Petplan policy outside the UK?

Do you offer Third Party Liability cover?

Does Petplan have a no claims discount?

Why choose Petplan? / Why should I insure with Petplan?

My policy covers an illness/injury for 12 months but my pet's treatment is delayed because of COVID-19 and it now won’t happen in my 12 month cover limit, what can I do?

Do you cover holiday cancellation claims because of COVID-19?

Where can I find my Insurance Policy Information Document (IPID)?

Does Petplan only insure dogs, cats and rabbits?

I have had to move in with a vulnerable family member but can't take my pet with me, will you cover boarding costs?