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General Enquiries
How does your refer a friend offer work?
New Customers
100% found this useful
Does Petplan have any testimonials I can read?
New Customers
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Why do I need pet insurance?
New Customers
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Where did the concept of pet insurance originate?
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Does Petplan only insure dogs, cats and rabbits?
Full policy activation
New Customers
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Can you provide a payment holiday?
Corona virus
COVID-19
payment
90% found this useful
Does Petplan work with any charities?
85% found this useful
What does a veterinary fees claim excess mean?
85% found this useful
Why is it taking longer to get through on your customer service phone line?
Corona virus
COVID-19
policy
70% found this useful
What does an excess amount mean?
Full policy activation
65% found this useful