Yes, we will pay for the cost of boarding your pet at a licensed boarding establishment or pay £15 a day towards the cost of someone looking after your pet if you are hospitalised for 4 or more consecutive days. This is up to your policy limit which varies depending on the type of policy you chose.

Yes, we will pay for the cost of boarding your pet at a licensed boarding establishment or pay £15 a day towards the cost of someone looking after your pet if you are hospitalised for 4 or more consecutive days. This is up to your policy limit which varies depending on the type of policy you chose.

Our Essential policy covers each illness or injury for up to 12 months *from when you first notice the condition*. For example, if you took out 12 month cover for your dog starting in August, and he/ she showed signs of diabetes in November, you can claim for treatment for this condition until November of the following year (12 months) providing you renew your policy and continue paying your premiums.

Our Essential policy covers each illness or injury for up to 12 months *from when you first notice the condition*. For example, if you took out 12 month cover for your dog starting in August, and he/ she showed signs of diabetes in November, you can claim for treatment for this condition until November of the following year (12 months) providing you renew your policy and continue paying your premiums.

Routine preventative treatments are now more available than they have been over the last few months, so we hope this won't be an issue for you. However, if due to COVID-19 you’re not able to book your pet in for these treatments please [contact us](https://www.petplan.co.uk/help/#speak-to-us) and we'll be happy to look at your individual situation.

Routine preventative treatments are now more available than they have been over the last few months, so we hope this won't be an issue for you. However, if due to COVID-19 you’re not able to book your pet in for these treatments please [contact us](https://www.petplan.co.uk/help/#speak-to-us) and we'll be happy to look at your individual situation.

Yes, we will cover these costs in the same way as we would cover a face to face vet consultation. This applies whether or not you are in self-isolation. We will also cover the cost of physiotherapy consultations carried out in this way, providing our usual requirements on who can carry out physiotherapy are met. We want to be able to support you and your pet in these difficult times and hope this reassures you that you can continue to get the advice you need from your vet.

Yes, we will cover these costs in the same way as we would cover a face to face vet consultation. This applies whether or not you are in self-isolation. We will also cover the cost of physiotherapy consultations carried out in this way, providing our usual requirements on who can carry out physiotherapy are met. We want to be able to support you and your pet in these difficult times and hope this reassures you that you can continue to get the advice you need from your vet.

Yes, our Covered for Life® and 12 month Petplan Essential dog policies automatically include Third Party Liability cover – in addition to cover for vet bills, complementary treatment, boarding fees and emergency repatriation. Our Third Party Liability insurance covers dog owners for compensation, legal bills and the associated costs related to defending claims brought against them. Please do note that Third Party Liability cover is not included in the 4 week cover. To find out more, visit our helpful [Third Party Liability Cover](https://www.petplan.co.uk/help/third-party/) page.

Yes, our Covered for Life® and 12 month Petplan Essential dog policies automatically include Third Party Liability cover – in addition to cover for vet bills, complementary treatment, boarding fees and emergency repatriation. Our Third Party Liability insurance covers dog owners for compensation, legal bills and the associated costs related to defending claims brought against them. Please do note that Third Party Liability cover is not included in the 4 week cover. To find out more, visit our helpful [Third Party Liability Cover](https://www.petplan.co.uk/help/third-party/) page.

Our Covered For Life ® policies are designed for pet owners concerned about their pet developing a long-term, chronic or recurring illness. We have cat insurance, dog insurance and rabbit insurance Covered For Life ® policies. These cover conditions such as arthritis or eczema which require treatment from a vet over a long period of time, often for life. As long as the Covered For Life ® policy is renewed each policy year without a break, we will continue to provide cover for new illnesses after the policy starts right into your dog, cat or rabbit's old age. Many other dog and cat insurance policies, including one of our own, Petplan Essential, will limit the amount and/or time you can claim for each illness of injury. It is definitely worth checking the small print before you buy so that you understand the terms, conditions and any excesses that apply.

Our Covered For Life ® policies are designed for pet owners concerned about their pet developing a long-term, chronic or recurring illness. We have cat insurance, dog insurance and rabbit insurance Covered For Life ® policies. These cover conditions such as arthritis or eczema which require treatment from a vet over a long period of time, often for life. As long as the Covered For Life ® policy is renewed each policy year without a break, we will continue to provide cover for new illnesses after the policy starts right into your dog, cat or rabbit's old age. Many other dog and cat insurance policies, including one of our own, Petplan Essential, will limit the amount and/or time you can claim for each illness of injury. It is definitely worth checking the small print before you buy so that you understand the terms, conditions and any excesses that apply.

Yes, where you are instructed to isolate and go straight home we will continue to cover the cost of the boarding fees for your pet until you are able to get them home (or until the max benefit has been reached).

Yes, where you are instructed to isolate and go straight home we will continue to cover the cost of the boarding fees for your pet until you are able to get them home (or until the max benefit has been reached).

Dental treatment is now more available than it has been over the last few months so we hope this won't be an issue for you. However, if due to COVID-19 you’re not able to book your pet in for this treatment please [contact us](https://www.petplan.co.uk/help/#speak-to-us) and we'll be happy to look at your individual situation.

Dental treatment is now more available than it has been over the last few months so we hope this won't be an issue for you. However, if due to COVID-19 you’re not able to book your pet in for this treatment please [contact us](https://www.petplan.co.uk/help/#speak-to-us) and we'll be happy to look at your individual situation.

Yes we do, this benefit is available as standard on all of our Covered For Life ® polices, however this does not include third party liability cover abroad. For further information please refer to your Terms and Conditions or alternatively you can call our customer service centre on 0345 071 8000.

Yes we do, this benefit is available as standard on all of our Covered For Life ® polices, however this does not include third party liability cover abroad. For further information please refer to your Terms and Conditions or alternatively you can call our customer service centre on 0345 071 8000.

If prescribed or carried out by a vet, we will pay for the cost of complementary treatment your pet has received during the policy year for an illness or injury. By complementary treatment we mean: Acupuncture, chiropractic manipulation, herbal medicine, homeopathy, hydrotherapy and osteopathy. All treatments must be carried out by a vet practice or a member of our recognised associations.

If prescribed or carried out by a vet, we will pay for the cost of complementary treatment your pet has received during the policy year for an illness or injury. By complementary treatment we mean: Acupuncture, chiropractic manipulation, herbal medicine, homeopathy, hydrotherapy and osteopathy. All treatments must be carried out by a vet practice or a member of our recognised associations.

Our Petplan policies are only available to residents of the UK, the Isle of Man and the Channel Islands. We can offer dog, cat and rabbit insurance to British Forces Posted Overseas, as long as they are serving in Europe and can provide a BFPO mailing address.

Our Petplan policies are only available to residents of the UK, the Isle of Man and the Channel Islands. We can offer dog, cat and rabbit insurance to British Forces Posted Overseas, as long as they are serving in Europe and can provide a BFPO mailing address.

For dogs and cats we have multiple Covered For Life® plans available which will increase your cover. You can apply for an upgrade at your next renewal by calling us on 0330 102 1540. We’ll then let you know if we can offer a higher level of cover once we’ve reviewed your pet’s history. If your pet is insured on our Covered For Life® Ultimate plan, this is our highest level of cover and therefore there is no option to increase your cover. We only have one plan available for rabbits so there are no upgrade options available.

For dogs and cats we have multiple Covered For Life® plans available which will increase your cover. You can apply for an upgrade at your next renewal by calling us on 0330 102 1540. We’ll then let you know if we can offer a higher level of cover once we’ve reviewed your pet’s history. If your pet is insured on our Covered For Life® Ultimate plan, this is our highest level of cover and therefore there is no option to increase your cover. We only have one plan available for rabbits so there are no upgrade options available.

There are three different levels of cat insurance available. For the maximum cover available from Petplan, choose one of our Covered For Life® policies; Petplan Classic or Petplan Ultimate plan. These are designed for cat owners worried about their cat developing a long-term illness like arthritis or eczema, and needing ongoing treatment from a vet. Petplan Essential is designed for cat owners who want cover to provide help with the initial high cost of veterinary treatment but are happy to fund ongoing treatments for the same illness or injury themselves after the cover has finished.

There are three different levels of cat insurance available. For the maximum cover available from Petplan, choose one of our Covered For Life® policies; Petplan Classic or Petplan Ultimate plan. These are designed for cat owners worried about their cat developing a long-term illness like arthritis or eczema, and needing ongoing treatment from a vet. Petplan Essential is designed for cat owners who want cover to provide help with the initial high cost of veterinary treatment but are happy to fund ongoing treatments for the same illness or injury themselves after the cover has finished.

Whether your pet is a cat, dog or rabbit you can start your pet's insurance from 6 weeks of age. Once your pet is insured with Petplan, as long as you renew your cover each year without a break, we will continue to pay claims for ongoing conditions. For our Covered For Life® cat insurance products you must start the insurance before your cats 10th birthday. On the Covered For Life® dog insurance products, cover must start from 6 weeks of age and before their 8th birthday and if your dog is a select breed the insurance must begin before their 5th birthday. For our rabbit insurance policy, which is also a Covered For Life® product, insurance must begin before their 5th birthday. If you haven't had pet insurance previously and your pet has passed the upper age limit you'll be glad to hear that there is no upper age limit on our Petplan Essential policy (N.B. This product is only available for cats and dogs).

Whether your pet is a cat, dog or rabbit you can start your pet's insurance from 6 weeks of age. Once your pet is insured with Petplan, as long as you renew your cover each year without a break, we will continue to pay claims for ongoing conditions. For our Covered For Life® cat insurance products you must start the insurance before your cats 10th birthday. On the Covered For Life® dog insurance products, cover must start from 6 weeks of age and before their 8th birthday and if your dog is a select breed the insurance must begin before their 5th birthday. For our rabbit insurance policy, which is also a Covered For Life® product, insurance must begin before their 5th birthday. If you haven't had pet insurance previously and your pet has passed the upper age limit you'll be glad to hear that there is no upper age limit on our Petplan Essential policy (N.B. This product is only available for cats and dogs).

Whether you have a cat insurance, dog insurance or rabbit insurance policy, you must take reasonable steps to maintain your pet's health throughout the policy year and to prevent injury, illness and loss. Therefore you must arrange and pay for your pet to have an annual dental examination by a vet in order to prevent illness or injury. By continuing with these check-ups this shows us that you have played your part in caring for your dog, cat or rabbit, so we can play ours.

Whether you have a cat insurance, dog insurance or rabbit insurance policy, you must take reasonable steps to maintain your pet's health throughout the policy year and to prevent injury, illness and loss. Therefore you must arrange and pay for your pet to have an annual dental examination by a vet in order to prevent illness or injury. By continuing with these check-ups this shows us that you have played your part in caring for your dog, cat or rabbit, so we can play ours.

Policy Cover

If I am hospitalised with COVID-19 and have to isolate when I return home will you cover the cost of the boarding establishment for my pet until I can collect them?

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If I am hospitalised with COVID-19 will my pet's boarding fees be covered?

On your Essential cover, when does the 12 month claiming period start?

If my pet's routine preventative treatment is delayed because of COVID-19 will this affect any claims I make?

Am I covered for the cost of telephone/video vet consulations?

Do you offer Third Party Liability cover?

What does Covered For Life® mean?

If I am hospitalised with COVID-19 and have to isolate when I return home will you cover the cost of the boarding establishment for my pet until I can collect them?

My pet's dental treatment is delayed because of COVID-19, will I still be covered for related treatments?

Does Petplan offer travel insurance for pets?

What is complementary treatment?

Can I get a Petplan policy outside the UK?

Can I increase my level of cover? (Covered For Life® policyholders)

What cat insurance policies do you have?

Can I insure a pet of any age?

Why does my pet have to have an annual dental check?

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