In this instance we would not cover the cost of a boarding establishment.

Petplan offers two types of [pet insurance](https://www.petplan.co.uk/pet-insurance/) policies: Covered For Life® pet insurance policies and a 12-month pet insurance policy. Covered For Life® policies provide cover for ongoing illnesses such as diabetes for the duration of your pet's life as long as you renew your policy each year without a break in cover. Petplan's 12-month pet insurance product is for owners requiring a less comprehensive policy for their cat or dog. It is important to remember that under a 12-month policy each illness and injury will only be covered for either 12-months, or up to the maximum benefit, whichever is reached first. Should your dog or cat suffer from the same condition again you will not be able to claim for it.

Petplan offers two types of [pet insurance](https://www.petplan.co.uk/pet-insurance/) policies: Covered For Life® pet insurance policies and a 12-month pet insurance policy. Covered For Life® policies provide cover for ongoing illnesses such as diabetes for the duration of your pet's life as long as you renew your policy each year without a break in cover. Petplan's 12-month pet insurance product is for owners requiring a less comprehensive policy for their cat or dog. It is important to remember that under a 12-month policy each illness and injury will only be covered for either 12-months, or up to the maximum benefit, whichever is reached first. Should your dog or cat suffer from the same condition again you will not be able to claim for it.

Yes we do. You can read our [Customer Stories](https://www.petplan.co.uk/pethoodstories/) from existing dog, cat and rabbit policyholders. We also have [Customer Reviews](https://www.petplan.co.uk/about-petplan/reviews/) which are collected by Trustpilot.

Yes we do. You can read our [Customer Stories](https://www.petplan.co.uk/pethoodstories/) from existing dog, cat and rabbit policyholders. We also have [Customer Reviews](https://www.petplan.co.uk/about-petplan/reviews/) which are collected by Trustpilot.

There is one rabbit insurance plan available; [Rabbit Plan](https://www.petplan.co.uk/pet-insurance/rabbit-insurance/), a Covered For Life ® option designed especially for rabbits. These are designed for rabbit owners worried about their pet developing a long term illness, like arthritis or eczema, needing extensive ongoing treatment from a vet.

There is one rabbit insurance plan available; [Rabbit Plan](https://www.petplan.co.uk/pet-insurance/rabbit-insurance/), a Covered For Life ® option designed especially for rabbits. These are designed for rabbit owners worried about their pet developing a long term illness, like arthritis or eczema, needing extensive ongoing treatment from a vet.

Find information on how we use and store your personal data under our [fair processing notice.](https://www.petplan.co.uk/privacy-and-legal/)

You no longer need to opt in to view your documents online. Simply register for [My Petplan](https://auth.my.petplan.co.uk/register) to view and download your documents. Please note My Petplan is a new service and you will need to [register](https://auth.my.petplan.co.uk/register) before you can log in for the first time.

You no longer need to opt in to view your documents online. Simply register for [My Petplan](https://auth.my.petplan.co.uk/register) to view and download your documents. Please note My Petplan is a new service and you will need to [register](https://auth.my.petplan.co.uk/register) before you can log in for the first time.

My Petplan is a new service and you will need to [register](https://auth.my.petplan.co.uk/register) before you can log in. If you have already registered and want to change the password you use to log in to your My Petplan account you can [reset your password here](https://my.petplan.co.uk/forgot-password). We'll then send you a password reset email, if you don't receive a reset password email from us you may not have a My Petplan account set up yet.

My Petplan is a new service and you will need to [register](https://auth.my.petplan.co.uk/register) before you can log in. If you have already registered and want to change the password you use to log in to your My Petplan account you can [reset your password here](https://my.petplan.co.uk/forgot-password). We'll then send you a password reset email, if you don't receive a reset password email from us you may not have a My Petplan account set up yet.

Recommend a friend to Petplan and you'll receive £20 worth of M&S vouchers for yourself and 2 months free pet insurance for your friend, when they take out a full year policy. For more information on how to qualify for the offer, please visit the [Recommend a friend offer page](https://www.petplan.co.uk/existing-customers/recommend-a-friend/).

Recommend a friend to Petplan and you'll receive £20 worth of M&S vouchers for yourself and 2 months free pet insurance for your friend, when they take out a full year policy. For more information on how to qualify for the offer, please visit the [Recommend a friend offer page](https://www.petplan.co.uk/existing-customers/recommend-a-friend/).

Since vet fees vary from region to region, updating your address may affect the price of your policy. Unfortunately we can’t say at this stage what the impact of your change of address will be as we regularly update our pricing to take in to consideration new trends and data. Your change of address will be reflected in the price of your policy at your next renewal. Your renewal premium will also be impacted by the age of your pet and vet fee inflation. It’s important you keep information relating to your policy up to date. Your pet must live at the address shown on your Certificates of Insurance, which is a condition of your cover. Please let us know of a [change of address here](https://www.petplan.co.uk/existing-customers/update-your-details/).

Since vet fees vary from region to region, updating your address may affect the price of your policy. Unfortunately we can’t say at this stage what the impact of your change of address will be as we regularly update our pricing to take in to consideration new trends and data. Your change of address will be reflected in the price of your policy at your next renewal. Your renewal premium will also be impacted by the age of your pet and vet fee inflation. It’s important you keep information relating to your policy up to date. Your pet must live at the address shown on your Certificates of Insurance, which is a condition of your cover. Please let us know of a [change of address here](https://www.petplan.co.uk/existing-customers/update-your-details/).

Help & support

Does the boarding fees section provide cover if I am self-isolating at home?

What type of pet insurance products does Petplan offer?

Does Petplan have any testimonials I can read?

What rabbit insurance policies do you have?

How will Petplan use and store my data?

How do I opt in to electronic documents?

How do I reset my password?

How does your refer a friend offer work?

How will changing my address affect the price of my policy?