We are working around the clock to support our customers in a number of ways during the COVID-19 pandemic . This includes making sure that we can continue to receive and pay claims to allow pets to get the treatment they need and we are prioritising our telephone service for existing customers.

We are working around the clock to support our customers in a number of ways during the COVID-19 pandemic . This includes making sure that we can continue to receive and pay claims to allow pets to get the treatment they need and we are prioritising our telephone service for existing customers.

If you are unable to get your pet seen for their routine treatment such as vaccinations or a dental examination because of these extreme circumstances providing your vet confirms the delay was due to COVID19 and you get the treatment done up to 6 months after it was originally due we will assess any claims you make as if the treatment was done on time.

If you are unable to get your pet seen for their routine treatment such as vaccinations or a dental examination because of these extreme circumstances providing your vet confirms the delay was due to COVID19 and you get the treatment done up to 6 months after it was originally due we will assess any claims you make as if the treatment was done on time.

claims - Tags - Petplan

What are you doing to help your existing customers?

claims Corona virus COVID-19 Existing Customer policy

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My pet's routine preventative treatment is delayed because of COVID-19 will this affect any claims I make?

claims Corona virus Cover COVID-19 Existing Customer

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What are you doing to help your existing customers?

My pet's routine preventative treatment is delayed because of COVID-19 will this affect any claims I make?

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