Yes we do. You can read our [Customer Stories](https://www.petplan.co.uk/pethoodstories/) from existing dog, cat and rabbit policyholders. We also have [Customer Reviews](https://www.petplan.co.uk/about-petplan/reviews/) which are collected by Trustpilot.

Yes we do. You can read our [Customer Stories](https://www.petplan.co.uk/pethoodstories/) from existing dog, cat and rabbit policyholders. We also have [Customer Reviews](https://www.petplan.co.uk/about-petplan/reviews/) which are collected by Trustpilot.

Pet insurance started in the 1970s when just a small handful of providers existed. Then pet insurance became recognised and sought after which resulted in an increase in the number of players within the pet insurance market. Petplan, the market leader, was founded by Patsy Bloom who saw an opportunity in the market after facing mounting vet bills for her own dog´s illness. It wasn't long before pet insurance became recognised and sought after which resulted in an increase in the number of players within the pet insurance market.

Pet insurance started in the 1970s when just a small handful of providers existed. Then pet insurance became recognised and sought after which resulted in an increase in the number of players within the pet insurance market. Petplan, the market leader, was founded by Patsy Bloom who saw an opportunity in the market after facing mounting vet bills for her own dog´s illness. It wasn't long before pet insurance became recognised and sought after which resulted in an increase in the number of players within the pet insurance market.

Our caring for pets goes beyond providing dog insurance, cat insurance and rabbit insurance. As 'the pet people' we are passionate about animal welfare and the principle of responsible pet ownership. We support many charities and have set up Petplan Charitable Trust, which has so far raised over £8 million towards a better, healthier world for animals.

Our caring for pets goes beyond providing dog insurance, cat insurance and rabbit insurance. As 'the pet people' we are passionate about animal welfare and the principle of responsible pet ownership. We support many charities and have set up Petplan Charitable Trust, which has so far raised over £8 million towards a better, healthier world for animals.

If you would like to add someone who can also manage and and access your policy, please complete the [Add a nominated person](https://www.petplan.co.uk/existing-customers/add-nominated-person/) form. You will need to provide their full name, date of birth, and their relationship to you. * A nominated person can discuss, make changes, cancel, renew and make a payment on the specified policy. * A nominated person cannot reinstate a policy or transfer its ownership to another person, nor can they change the payee from the policy holder.

If you would like to add someone who can also manage and and access your policy, please complete the [Add a nominated person](https://www.petplan.co.uk/existing-customers/add-nominated-person/) form. You will need to provide their full name, date of birth, and their relationship to you. * A nominated person can discuss, make changes, cancel, renew and make a payment on the specified policy. * A nominated person cannot reinstate a policy or transfer its ownership to another person, nor can they change the payee from the policy holder.

Our Essential policy covers each illness or injury for up to 12 months *from when you first notice the condition*. For example, if you took out 12 month cover for your dog starting in August, and he/ she showed signs of diabetes in November, you can claim for treatment for this condition until November of the following year (12 months) providing you renew your policy and continue paying your premiums.

Our Essential policy covers each illness or injury for up to 12 months *from when you first notice the condition*. For example, if you took out 12 month cover for your dog starting in August, and he/ she showed signs of diabetes in November, you can claim for treatment for this condition until November of the following year (12 months) providing you renew your policy and continue paying your premiums.

For dogs and cats we have multiple Covered For Life® plans available which will increase your cover. You can apply for an upgrade at your next renewal by calling us on 0330 102 1540. We’ll then let you know if we can offer a higher level of cover once we’ve reviewed your pet’s history. If your pet is insured on our Covered For Life® Ultimate plan, this is our highest level of cover and therefore there is no option to increase your cover. We only have one plan available for rabbits so there are no upgrade options available.

For dogs and cats we have multiple Covered For Life® plans available which will increase your cover. You can apply for an upgrade at your next renewal by calling us on 0330 102 1540. We’ll then let you know if we can offer a higher level of cover once we’ve reviewed your pet’s history. If your pet is insured on our Covered For Life® Ultimate plan, this is our highest level of cover and therefore there is no option to increase your cover. We only have one plan available for rabbits so there are no upgrade options available.

In this instance we would not cover the cost of a boarding establishment.

Find information on how we use and store your personal data under our [fair processing notice.](https://www.petplan.co.uk/privacy-and-legal/)

There is one rabbit insurance plan available; [Rabbit Plan](https://www.petplan.co.uk/pet-insurance/rabbit-insurance/), a Covered For Life ® option designed especially for rabbits. These are designed for rabbit owners worried about their pet developing a long term illness, like arthritis or eczema, needing extensive ongoing treatment from a vet.

There is one rabbit insurance plan available; [Rabbit Plan](https://www.petplan.co.uk/pet-insurance/rabbit-insurance/), a Covered For Life ® option designed especially for rabbits. These are designed for rabbit owners worried about their pet developing a long term illness, like arthritis or eczema, needing extensive ongoing treatment from a vet.

It's important you review your [Policy Documents](https://my.petplan.co.uk/documents) to make sure your details are up to date and the policy still meets your needs. Please tell us as soon as possible if any of the information shown is incorrect or has changed. To make any changes to your policy or if you would like to discuss your options please call us on 0345 072 0023.

It's important you review your [Policy Documents](https://my.petplan.co.uk/documents) to make sure your details are up to date and the policy still meets your needs. Please tell us as soon as possible if any of the information shown is incorrect or has changed. To make any changes to your policy or if you would like to discuss your options please call us on 0345 072 0023.

Help & support

Does Petplan have any testimonials I can read?

Where did the concept of pet insurance originate?

Does Petplan work with any charities?

How can I add someone to my policy?

On your Essential cover, when does the 12 month claiming period start?

Can I increase my level of cover? (Covered For Life® policyholders)

Does the boarding fees section provide cover if I am self-isolating at home?

How will Petplan use and store my data?

What rabbit insurance policies do you have?

How can I make changes to my policy?