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FAQ icon (Q)

Do I need to give you any notice to cancel my policy?

If you would like to cancel your policy you have 14 days from purchase in which to do so. Simply call Petplan Customer Service Centre on 0345 071 8000 or send a written confirmation to: Petplan, Great West House (GW2), Great West Road, Brentford, Middlesex TW8 9DX. If you do cancel after the 14 days you are still eligible to receive a refund, however this is subject to terms and conditions.

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