Home - Petplan

Q: Can I get a document which lists all my claims that you have processed?

Yes, submit a [request form](https://www.petplan.co.uk/existing-customers/claims-history/) to access your claim history.

Q: Can I increase my level of cover? (12 month Essential policyholders)

We have multiple Covered for Life plans available which will increase your cover that you can apply for at any time before your dog’s 8th birthday (5th birthday for some breeds) or cat’s 10th birthday. You can call us to discuss your options on 0330 102 1540.

Q: Do you offer Third Party Liability cover?

Yes, our Covered for Life® and 12 month Petplan Essential dog policies automatically include Third Party Liability cover – in addition to cover for vet bills, complementary treatment, boarding fees and emergency repatriation. Our Third Party Liability insurance covers dog owners for compensation, legal bills and the associated costs related to defending claims brought against them. Please do note that Third Party Liability cover is not included in the 4 week cover. To find out more, visit our helpful [Third Party Liability Cover](https://www.petplan.co.uk/help/third-party/) page.

Q: Does Petplan only insure dogs, cats and rabbits?

As well as dogs, cats and rabbits, we can also insure many different animals. Visit our [Other Insurance](https://www.petplan.co.uk/other-insurance/) page for details on the small, large, furry and even scaly pets we can help provide cover for. Or, to insure horses and riders, go to our [Petplan Equine](https://www.petplanequine.co.uk) website. To insure all other mammals as well as reptiles and birds, please visit our partner [Exotic Direct](https://www.exoticdirect.co.uk/) (or call 0345 982 5505).

Q: Will my premium increase if I make a claim?

No, at Petplan there is no penalty for making a claim.

Q: How do I make a claim?

To make a claim you’ll need to complete the relevant claim form for the treatment or incident in question. Head to our [Claims page](https://www.petplan.co.uk/existing-customers/make-a-claim/) for more information on how to submit your claim.