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Where can I find my Insurance Policy Information Document (IPID)?
55% found this useful
Favourite "Where can I find my Insurance Policy Information Document (IPID)?"
What dog insurance policies do you offer?
New Customers
70% found this useful
Favourite "What dog insurance policies do you offer?"
Can I get a document which lists all my claims that you have processed?
85% found this useful
Favourite "Can I get a document which lists all my claims that you have processed?"
Will you continue to renew my pet's insurance when they get old?
New Customers
85% found this useful
Favourite "Will you continue to renew my pet's insurance when they get old?"
Will Petplan still cover my pet for travel to the EU?
Brexit
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Favourite "Will Petplan still cover my pet for travel to the EU?"
I can’t find the Vet Bills claim form on your website
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Coronavirus
COVID-19
50% found this useful
Favourite "I can’t find the Vet Bills claim form on your website"
What are Pet Care Offers and how can I access them?
45% found this useful
Favourite "What are Pet Care Offers and how can I access them?"
When will my first Direct Debit payment be due?
90% found this useful
Favourite "When will my first Direct Debit payment be due?"
How do I reset my password?
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Favourite "How do I reset my password?"
On your Essential cover, when does the 12 month claiming period start?
Essential cover
95% found this useful
Favourite "On your Essential cover, when does the 12 month claiming period start?"
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